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Friday, August 8, 2008
Saturday, July 26, 2008
Telephone language and phrases in English How to answer and speak on the phone
Answering the phone Good morning/afternoon/evening, York Enterprises, Elizabeth Jones speaking. Who's calling, please?
Introducing yourself
This is Paul Smith speaking.
Hello, this is Paul Smith from Speakspeak International.
Asking for someone
Could I speak to John Martin, please?
I'd like to speak to John Martin, please.
Could you put me through to John Martin, please?
Could I speak to someone who …
Explaining
I'm afraid Mr Martin isn't in at the moment.
I'm sorry, he's in a meeting at the moment.
I'm afraid he's on another line at the moment.
Putting someone on hold
Just a moment, please.
Could you hold the line, please?
Hold the line, please.
Problems
I'm sorry, I don't understand. Could you repeat that, please?
I'm sorry, I can't hear you very well. Could you speak up a little, please?
I'm afraid you've got the wrong number.
I've tried to get through several times but it's always engaged.
Could you spell that, please?
Putting someone through
One moment, please. I'll see if Mr Jones is available.
I'll put you through.
I'll connect you.
I'm connecting you now.
Taking a message
Can I take a message?
Would you like to leave a message?
Can I give him/her a message?
I'll tell Mr Jones that you called
Introducing yourself
This is Paul Smith speaking.
Hello, this is Paul Smith from Speakspeak International.
Asking for someone
Could I speak to John Martin, please?
I'd like to speak to John Martin, please.
Could you put me through to John Martin, please?
Could I speak to someone who …
Explaining
I'm afraid Mr Martin isn't in at the moment.
I'm sorry, he's in a meeting at the moment.
I'm afraid he's on another line at the moment.
Putting someone on hold
Just a moment, please.
Could you hold the line, please?
Hold the line, please.
Problems
I'm sorry, I don't understand. Could you repeat that, please?
I'm sorry, I can't hear you very well. Could you speak up a little, please?
I'm afraid you've got the wrong number.
I've tried to get through several times but it's always engaged.
Could you spell that, please?
Putting someone through
One moment, please. I'll see if Mr Jones is available.
I'll put you through.
I'll connect you.
I'm connecting you now.
Taking a message
Can I take a message?
Would you like to leave a message?
Can I give him/her a message?
I'll tell Mr Jones that you called
I'll ask him/her to call you as soon as possible.
Friday, July 25, 2008
A downloadable self-study English course used by professionals and university students
This is the new Spoken English Learned Quickly course for university and professional students. Other courses teach you to listen, speak, read, and write. Most of our students are professional and university students who have already spent many unproductive years learning to read and write English. Now they want to learn to speak fluent English. But when they study reading and writing using other courses, they must study using a computer or printed texts. Our students can use a computer to study Spoken English Learned Quickly, but even with a computer, they only study spoken English. But they can also study using only a Handheld, iPod™ or MP3 player. After all of their years of studying English using written ESL or EFL assignments, our students are finally able to spend all of their time learning to speak English. Why would they want to use a computer in order to study more written English assignments? With Spoken English Learned Quickly the student can study anywhere a Handheld, iPod™ or MP3 player can be used. (The lessons are freely downloadable in HTML, TXT, and PDF formats. All our audio lessons are free and fully downloadable in either WMA or MP3 format. Because they are free, we permit the student to load them on a Handheld, iPod™ or burn CDs for use on an MP3 player. Our CD can be used in either a computer or an MP3 player.) Using others' ESL or EFL lessons, the student must use a computer and usually cannot download the exercises to a Handheld, iPod™ or MP3 player.
Wednesday, July 23, 2008
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